A VPS is an excellent option for clients that require custom applications and libraries that have higher resource requirements than a shared hosting environment can offer at a fraction of a dedicated server.
* Any work done outside of regular business hours (8:00AM-6:00PM AST) will be counted as double time.
** Setup of the Automated Backup Service consumes 0.5hrs from the first month of allocated hours.
*** Linux servers will consume .5hrs per month to do binary package updates (using aptitude, yum, etc.). Windows servers will consume 3hrs per month to perform Windows Updates and regular maintenance.
We staff our phones 24/7 because we know you don’t do the regular 9-5 thing either. We will respond immediately that we received your ticket and follow up within an hour after that (typically less).